Welcome to Icy Hot HVAC LLC (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, services, and any related online platforms (collectively, the “Services”), operated from Pennsylvania.
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, do not use our Services.
⸻
1. Services Provided
Icy Hot HVAC LLC provides heating, ventilation, and air conditioning (HVAC) services to residential and commercial customers, including repair, installation, and maintenance.
Services may be scheduled through our website, by phone, or in person. The availability of services is subject to scheduling, service area limitations, and technician availability.
⸻
2. Eligibility
By using our Services, you represent that you are at least 18 years old and have the legal capacity to enter into a binding agreement under Pennsylvania law.
⸻
3. Quotes and Estimates
Estimates provided online, by phone, or in person are non-binding and subject to change upon site inspection. Final pricing will be confirmed prior to the commencement of work. All prices are in U.S. dollars unless otherwise noted.
⸻
4. Payments
Full payment is due upon completion of services unless otherwise agreed in writing. We accept credit/debit cards, checks, and other methods as disclosed at the time of service.
Late payments may incur a service charge of 1.5% per month (18% per annum) or the maximum rate permitted by Pennsylvania law, whichever is less.
⸻
5. Cancellations and Rescheduling
You may cancel or reschedule a service appointment by providing at least 24 hours’ notice. Cancellations made with less than 24 hours’ notice may be subject to a fee.
⸻
6. Warranties and Disclaimers
We provide limited warranties for parts and labor, as stated on your service invoice or contract. All warranties are void if the system is modified or serviced by another party without our written consent.
Disclaimer: Except as expressly stated, our Services are provided “as is” and “as available.” We make no warranties, express or implied, including fitness for a particular purpose or merchantability.
⸻
7. Limitation of Liability
To the fullest extent permitted by law, Icy Hot HVAC LLC is not liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Services.
In no event shall our total liability exceed the amount paid by you for the specific service giving rise to the claim.
⸻
8. User Responsibilities
You agree not to misuse our Services or interfere with their normal operation. You are responsible for maintaining the security of your account information if applicable.
⸻
9. Intellectual Property
All content on our website, including text, logos, images, and software, is owned by or licensed to Icy Hot HVAC LLC and protected under U.S. copyright and trademark laws. Unauthorized use is strictly prohibited.
⸻
10. Privacy Policy
Your use of our Services is also governed by our
Privacy Policy
. Please review it to understand our data collection and use practices.
⸻
11. Governing Law
These Terms are governed by and construed under the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions. Any disputes will be resolved in the courts of Allegheny County, PA (or insert your home county if different).
⸻
12. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be posted on our website with the updated effective date. Continued use of our Services after changes indicates acceptance.
⸻
13. Contact Us
If you have any questions about these Terms, please contact:
Icy Hot HVAC LLC
+1 (267) 804-1111