Effective Date: June 17th, 20265
Icy Hot HVAC LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and protect your information in accordance with Pennsylvania law and applicable federal regulations.
1. Information We Collect
We may collect the following types of information when you interact with us through our website, phone, email, or in-person services:
• Personal Information: Name, address, phone number, email address, and payment details.
• Service Information: Details about your HVAC systems, service history, and appointment data.
• Website Usage Data: IP addresses, browser type, operating system, and usage patterns collected via cookies and analytics tools.
2. How We Use Your Information
We use your information to:
• Provide HVAC services and schedule appointments
• Process payments and invoices
• Communicate with you about service updates and promotions (with consent)
• Improve our services and website functionality
• Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
• Service Providers: Third-party vendors who assist with billing, scheduling, and marketing
• Legal Authorities: When required by law, court order, or to protect our legal rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets
4. Your Privacy Rights
Under Pennsylvania law and applicable federal regulations, you have the right to:
• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Opt out of promotional communications
• Request deletion of your personal data, where applicable
To exercise these rights, contact us at:
Email:
Phone: [Insert Phone Number]
Mail: Icy Hot HVAC LLC, [Insert Business Address]
5. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
6. Data Breach Notification
In the event of a data breach involving your personal information, we will notify you as required under the Pennsylvania Breach of Personal Information Notification Act (73 P.S. § 2301 et seq.), without unreasonable delay.
7. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect information from minors.
8. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on our website with a revised effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Icy Hot HVAC LLC
[email protected]
[email protected]
Phone: +1(267) 804-1111